This guide provides the requirements you should adhere to before sending your device into our datacenter for colocation. Following this guide will prevent incurring any additional fees during onboarding resulting from Remote Hands or KVM usage. Once you have provided our team the required information you can proceed with sending the server in:
Once you have placed your colocation order, the information requested below should be provided via support ticket on billing.hostvenom.com. The following checklist should serve as a guide, with detailed explanations that follow.
All single server collocation devices are required to have out of band management with a dedicated NIC, commonly referred to as IPMI.
Before sending your server into the datacenter, you will need to ensure IPMI is configured to obtain an IP via DHCP.
As part of onboarding, our team will need you to supply the following:
MAC address of the IPMI interface
Admin credentials to IPMI (user/password)
If your configuration requires a specific NIC cabled, only that port should left blank to ensure speedy and efficient racking. Adjusting cables after installation will result in remote hands fees. In our standard deployments, we only provide 1 uplink to the internet and therefore only one Ethernet port should be left without a blank.
Example ethernet port blank